Thursday, October 9, 2008

Excel Add-in crash with Excel 2007 on Win XP SP3

We oberverved one issue with Excel Add-in and Excel 2007 on XP SP3.

1. Open Excel and connect to the Essbase server.
2. Do Retrieve
3. Double click on any member. Closes the whole excel.
4. Appears the following message:

" The Microsoft Office Excel found a problem and need be closed. We regret the incovenience"

Issue specific to Windows XP SP3.

Patch 7317818 and 7035861 resolve this issue. The fix is available in 9.3.1.2.6.

2 comments:

Unknown said...

With XP SP3 and version 9.3.1.2.0B007.1 I still have the problem. any suggestion ?

Unknown said...

I uninstalled SP3 and now evetything works fine ....